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5.0

Based on 125 reviews

4 months ago

Very efficient and professional. The visit was promptly arranged and on the day the technician was very pleasant and friendly and took time and care in setting up our alarm and CCTV, and the apps.
Very happy with service and would fully recommend.

Paul Valdez

5 months ago

We have used Town and Country for many years. We recently upgraded our system and, once again, T&C did an excellent job. The staff are friendly and you get a positive "family-feel" from the service they provide.

Kiran Kaur

5 months ago

I got the alarm on my neighbour’s recommendation. Now have it for some years.

From the Office staff, Karen and Rachel, to the engineers, Angelo and Jake, have all been so friendly and accommodating. Always very helpful in answering my questions and dealing with any issues promptly. No mess and no fuss.

Will definitely recommend.

S. Kooner

Rakesh Chotalia

6 months ago

Professional and friendly service. Very quick to resolve issues. Highly recommend. We have been with Town and Country since 2008 and have been really happy. Experienced engineers who are always friendly and happy to help.

Serena Nevitt

7 months ago

Really pleased to have found Town and Country; They offered all the services I needed, alarm and security lights. They were easy to get hold of and speak to about everything, communicated well and came when they said they would. The engineer also looked at some extra bits for me while they were here. I trust them to install a new system for us (they were not pushy with this, just answered my questions about what was available). We will now be getting a regular alarm service with them.

John G

8 months ago

We are very pleased with our new alarm installation. James listened to our requirements, gave advice and tailored a system to our needs. Leigh who did the installation was very professional and fully explained what he was going to do. He was very tidy and did a great job. He fully explained how the system worked. I am happy to recommend Town & Country.

Frances

9 months ago

Town & Country were excellent all the way through from quotation to dealing with the office to installation by Jake

Nigel Gamble

9 months ago

I asked Town & Country to take a look at our old and non-functional alarm system and quote on fixing, disabling or replacing it with a more up to date system. I have been impressed with the professional approach of James, Karen, Debby and Leigh who was very thorough and provided great customer service when the day came for the installation of our shiny new smart system. I have no hesitation in recommending the first class team at Town & Country.

dominic arcari

12 months ago

Excellent service, knowledgeable and friendly people. Were flexible on installation date when we had to move at the last minute. Explained all options. Tidy installation and ensured everything worked and we knew how to use it. We have used town and country for years and have always been impressed with the service

Lesley Spring

1 year ago

We have used town and country security systems for over 20 years or more and are really happy with the quality and service provided after recently moving the engineer service again was outstanding can not fault this company

sapna dave

1 year ago

We shopped around quite a bit for our alarm/cctv needs for our family home and after all was said and done we are very glad we chose Town & Country. James did a thorough and informative site visit; tailored an estimate and priced matched alternative quotes. The installation day was professionally carried out by engineer Jake who stayed all day making sure the system was properly fitted. And he followed up swiftly with Leigh to come back to sort out the remaining snags. Both were pleasant and considerate in carrying out work in our home. The correspondence with the Natalie and Karen in the office was also very professional and polite. This is really good outfit and a credit to Chesham's small businesses. If you're looking around at options as we were, then look no further. Thank you Town & Country!

Sian Bennett

2 years ago

100% happy with having a new alarm system installed with Town and Country. The whole process from arranging the site visit with James, to arranging the installation with Natalie to having everything installed by Jake was easy and a real pleasure to deal with them all. We have been so impressed with them all and we are very happy with our new system. They were very accommodating as well to fit the system at the right point during our building work. A lovely local company, dealing with real people. We highly recommend.

Andrew Scott-Priestley

2 years ago

Angelo was brilliant, as usual. Kind, helpful and professional

Stuart Porter

2 years ago

Great service from Town & Country Security Systems team, and special thanks to Ali for taking us through and clearly explaining the Security Alarm feature, settings and best way to use.
Friendly, experienced, clear and professional - highly recommended.

Theresa Goulder

2 years ago

Very easy to deal with. Arrived promptly. Friendly and fast.

Tony Blackburn

2 years ago

Attended on time, explained the results of his service clearly

Susanna Fraser

2 years ago

Sharon Cooper

2 years ago

Reliable, speedy, friendly service.

June Stewart

2 years ago

I have been with this company for many many years & always found them helpful. When the service is due they are on time & very very pleasant I really can’t fault them at all.

Kevin Fagan

2 years ago

The engineer named Angelo came to fit an additional alarm in my garage. He arrived with all the items required, fitted and tested everything plus took me through how to view it my mobile.

He also hoovered up where he had created a small amount of dust!

Having been involved in this type of business in my past life I highly recommended this company as professional, efficient and very friendly.

James Garvey

2 years ago

A huge thank you to Ali the Town & Country Engineer who serviced our alarm system today, he was as always ever so helpful, charming and extremely patient with us. We have been with Town & Country Security for many years and have always found them to be totally professional and immensely helpful, they are a family run business and the personal touch shows no matter who you deal with at the company - We would highly recommend them to anyone thinking of buying a Security System.

Rob Fowler

2 years ago

I have been a customer for over 20 years .I like the small company mentality with the big customer service . Their staff retention is excellent so the engineers are familiar with the customer and the systems . Never had a problem out of hours . Fantastic company and would recommend them without hesitation

Michael Regan

3 years ago

Recent annual maintenance was carried out efficiently with no mess. Professional approach.

Gilbey's Bar, Restaurant & Townhouse Eton

3 years ago

Great service, the engineer was on time, a great help and very tidy.

Gillian Munro

3 years ago

Ali arrived on time and efficiently checked the system fitting new batteries in the sensors and giving me the option to replace the main battery which I requested. He also set a new fob with my code, as I had lost the previous one. He was extremely helpful and even vacuumed behind the sofa which needed moving to replace the sensor battery. Thank you very much.

Andy Sims

3 years ago

It was our annual maintenance check this week, Engineer was Ali who is very professional, knowledgeable and very approachable. Great job

Ellie Denman

3 years ago

I am delighted with the service provided! Always efficient, polite and good at what they do.

Kevin Sowden

3 years ago

Angelo and all the staff are always warm, friendly and welcoming. Great coffee, cakes, croissants etc.

lyn watterston

3 years ago

A wonderful service from Jake. He was so patient and helpful. Nothing was too much trouble. 5 stars!

Robert Bellis

3 years ago

Good quality feedback
Very courteous
Good timing
Excellent customer care
Well done Angelo

Richard Crafts

3 years ago

We are very happy with Town & Country security and how they dealt with a issue with reguard to our system and there response to the issue.
Thank you .

Andy W

3 years ago

Thank you Jake for a great system upgrade yesterday, you did everything that was expected of you and more. your a 5 star Engineer.

Bhavin Shah

3 years ago

Great friendly team providing an affordable service.

Coralie Perry

3 years ago

Ali is polite and considerate, keeping me informed about his arrival time. Have been a customer for many years, would recommend.

Monica Purr

3 years ago

Ali came to us today. He was very polite, knowledgeable and efficient … a credit to Town and Country!!

Kamal Nozad

3 years ago

I have been a customer of Town & Country Security Systems Ltd for the last 10 years, and I am extremely satisfied with their services and I can confidently say they are trustworthy.
Throughout the years, Town & Country has consistently provided excellent service, Highly recommended for their trustworthiness and commitment to customer satisfaction

Karin K

3 years ago

Excellent service always from Town and Country. Office team are always very helpful and promptly answer the phone and resolve issues, and Angelo on the engineer team is always fantastic. On time, friendly, and has helped make all adjustments. Very much recommend!

Robert MacGregor

3 years ago

First service. Angelo was brilliant and did some reprogramming for us.

Les Newell

3 years ago

A reliable and friendly company to deal with.

Lise K

3 years ago

I have been a customer of Town & Country for many years and have always been very satisfied with their service. The few problems I have had with the alarm have been sorted out very quickly. The engineer, Angelo, who has been coming to my house for annual servicing for several years, is always on time, very pleasant and kindly answers any questions I have.

G E

3 years ago

Great company. From the support I received in the office to the engineers visit, just brilliant. The engineer was very knowledgeable and efficient, gave me peace of mind and was a really nice chap. Really recommend!

3 years ago

We have been using T&C for 27years now , always polite and efficient

Jaj Jaj

3 years ago

I have been with TCS security for approx 5 years and I have found them to be extremely reliable and their systems, alarm and CCTV are excellent Their engineers are extremely polite and always on time when getting annual service

Sue Parker

3 years ago

Arrived on time. Quick and efficient.

Kim Robertson

3 years ago

Ali was great today. Professional, thorough and polite. I highly recommend Town & Country.

Emma Moore

3 years ago

Angelo was extremely knowledgable and very friendly. A real credit to your company 😊

Rachelle C

3 years ago

Dragos Roman

3 years ago

Can't praise Angelo enough, he's got the alarm up and running in no time, worked tidy and kept explaining to me how it works every step of the installation. I recommend Town&Country and ask for Angelo, he's the guy you want 👍

Lloyd McKee

3 years ago

Ali called today for his first visit, he was prompt, polite and very helpful.
I am extremely happy with the level of service he provided today. Many thanks.

Diana Georganas

3 years ago

I contacted Town and Country as I was fed up with previous company I was dealing with. James came round on ‘takeover’ appt. Checked my system and changed a few things . Very polite and explained everything in detail. Glad I made the change.

Stephanie Firststeps

3 years ago

Really friendly, efficient company, I thoroughly recommend them. They have fitted an alarm system to my home and garage, and a video doorbell. The technician was very patient explaining everything to me

Stephen Elting

3 years ago

Our experience with Town and Country has been superb throughout…..from our initial phone call with Natalie who was so helpful to James who came to the house and helped us work out exactly what we needed and then Jake who carried out the installation with such great care. Friendly, understanding and professional people with advanced technology that is easy to use……highly recommended.

marcus simmons

3 years ago

I have just had new intruder alarm system fitted. The engineer who fitted it was excellent. First of all he was polite . He then explained everything to me and took me through the process of fitting the new system and offering advice were necessary to any amendments Then once fitted he made sure I knew exactly how it worked before leaving.
Past experience with the company has always been good , on service visits I have always found the engineers to be polite and professional always ensuring the job is completed timeously and correctly done in a tidy fashion. Leaving me with a definite sense of security. 5 star recommendation.

Jason Paul

3 years ago

I highly recommend Town & Country. It's always a pleasure working with them because they are professionals and always go the extra mile. They are trustworthy, reliable and know their stuff.

M K

4 years ago

Neil Alexander

4 years ago

Annual maintenance visit today carried out by Ali. Polite, efficient and replaced a faulty sensor on the spot as well as providing very useful advice on some upgrades that we will now make.

Kate Edmunds

4 years ago

Ali arrived promptly for my annual service, was very professional and friendly . Worked efficiently and sorted out any problems we had. Highly recommend this company.

Charlie Wijsman

4 years ago

Ali came round this morning to complete the annual maintenance check and other - very punctual, worked quickly, high quality of workmanship, and gave great advice! A very strong ambassador of the Town & Country brand, would highly recommend this company - many thanks!

Johanna Free

4 years ago

I have used Town and Country Security Systems Ltd for several years now and they have always been very efficient. Angelo the engineer is always very polite and respectful and I cannot fault the service. The service reminders always come in good time so I can plan when I can book appointments as my shift patterns for work can xhange

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